Cardas Service & Support


If you have purchased a second-hand pair of Cardas cables, and are unsure about their authenticity, you may send them to us for inspection. Seeing them in person is the only way for us to guarantee that they are genuine Cardas Cables. There are a few visual clues we can explain over the phone or by email, to help you determine the likelihood that they are genuine Cardas cables, but without an in-person visual inspection, we can not guarantee that they are real.

If, upon reaching our facility, your cables pass inspection, you will be charged $25 plus return shipping, and they will be returned to you along with a Certificate of Authenticity.

If your cables are found to be inauthentic, you will not be charged the $25 inspection fee.

To arrange a cable inspection, click here to fill out our Return Authorization Request Form.